FAQ

Answers to popular questions about our services and processes.

Why Do You Need an Online Store?

An online store isn’t just a website — it’s a tool for growing your business.

  • Sell online 24/7 — customers can place orders anytime, from anywhere in the world.
  • Scale your business — reach new markets and audiences.
  • Automate processes — integrations with payments, shipping, CRM, and marketing tools.
  • Reduce costs — no need to maintain physical stores or extra staff.
  • Increase profits — reach a wider audience with analytics and marketing tools.

If you still don’t have an online store, you’re giving part of your customers to competitors who are already selling online.

What Is Shopify and Why Should You Choose It for Your Business?

Shopify is one of the world’s most popular eCommerce platforms that allows you to quickly create a fully functional online store with ready-to-use sales tools, integrated payment systems, and modern design. Its advantages include ease of use, security, reliability, a wide range of themes and apps, convenient analytics, and scalability for businesses of any size.

What Services Do You Provide?

We offer a full range of services for businesses that want to sell effectively online. Our team specializes in:

  • Shopify website development — we create online stores of any complexity, from quick launches using ready-made themes to fully custom solutions.
  • Web app development and integrations — we implement additional features and API connections with CRMs, ERPs, marketplaces, and payment systems.
  • UI/UX design — we design modern and user-friendly interfaces that improve conversions and enhance user experience.
  • Technical support — we ensure stable site performance, handle updates, fix bugs, and maintain smooth operation.
  • Shopify SEO and optimization — we configure your store for high search engine rankings, improving both content and structure.
  • External service integrations — we connect payment gateways, shipping services, email marketing tools, and advertising platforms.

We take a comprehensive approach — from concept and design to store launch and ongoing support — to help your business grow together with Shopify.

What Approach Do You Use in Your Projects?

We work in stages: analysis, planning, design, development, testing, launch, and support. Every stage is transparent, and you’re always kept in the loop.

Do You Work Only with Shopify / Webflow / Other CMS?

No. We work with different platforms depending on the task: Shopify, Webflow, WordPress, custom solutions, PWAs, etc.

How Is Shopify Different from Other Platforms (OpenCart, WooCommerce, Magento)?

  • Shopify — a SaaS solution (everything works out of the box). You don’t need to find hosting, configure servers, or update the system manually.
  • WooCommerce / OpenCart — require additional technical expertise and ongoing maintenance.
  • Magento — a more complex and expensive platform geared toward large enterprises. If you need a modern, stable, and scalable store, Shopify is the optimal choice.

Do You Help Choose and Set Up a Shopify Theme?

Yes, we analyze your niche and competitors and select the most suitable Shopify theme. If needed, we provide deep customization: update the design, add sections, improve UX/UI, optimize site speed, and do everything aimed at boosting conversions.

Can I Order Only Design or Only Development?

Yes, we’re flexible and adapt to each client’s needs. You can order either the full website development cycle or specific services:

  • Design only — we’ll create UI/UX layouts that can be implemented by any development team. We focus on modern trends, usability, and your niche specifics.
  • Development only — if you already have a finished design, we’ll turn it into clean, high-quality code and launch your site on the chosen CMS.
  • Collaborative work — we can integrate into your workflow and collaborate with your designer or developer to achieve the most effective result.

This approach lets you choose only the services you currently need.

Can You Migrate an Existing Online Store to Shopify?

Yes, we specialize in migrating from other platforms (WooCommerce, OpenCart, Wix, Magento, Squarespace) to Shopify. We preserve all products, categories, customers, and even SEO settings, ensuring your business doesn’t lose its search rankings.

Do You Handle SEO Optimization for Shopify Sites?

Yes. We handle:

  • technical SEO (speed, indexing, mobile optimization),
  • site structure aligned with search algorithms,
  • optimization of meta tags, headings, and alt texts,
  • a blog for content marketing,
  • integration with Google Analytics, Search Console, and Pixel.

Our Shopify stores are set up from the start to achieve strong rankings on Google.

Do You Integrate Payment Systems and Shipping?

Yes, we integrate:

  • Payment systems: Stripe, PayPal, Apple Pay, Google Pay, LiqPay, and others.
  • Shipping: DHL, UPS, FedEx, Nova Poshta Global, Shopify Shipping. Everything works automatically for a seamless customer experience.

Can You Sell on Shopify in Ukraine and Europe?

Yes. Shopify officially operates in the EU, the USA, Canada, Australia, and many other countries. It’s also available in Ukraine, and we help integrate local payment and logistics solutions. Our stores are fully optimized for international sales.

Can Shopify Be Integrated with Marketplaces and Social Media?

Yes, we connect:

  • Amazon, eBay, Etsy — product and order sync.
  • Facebook, Instagram Shop, TikTok Shop, Google Shopping — sell directly via social channels.
  • CRM and ERP systems — for business automation.

Do You Create Unique Designs for Shopify?

Yes. We create:

  • custom designs from scratch,
  • redesigns of existing stores,
  • UI/UX optimization to increase conversions.

All designs are fully responsive and aligned with modern eCommerce trends.

Can You Sell Digital Products on Shopify (Courses, Books, Software)?

Yes, Shopify is suitable not only for physical goods. We set up stores for selling digital products, subscriptions, and services. We add automatic file delivery, paid plans, and user accounts.

Do You Work with Shopify Plus?

Yes, we work with large companies that require enterprise-level Shopify Plus solutions:

  • multilingual and multi-currency setups,
  • ERP/CRM integrations,
  • high performance,
  • B2B and B2C sales configurations.

Can You Connect Email Marketing and Advertising to Shopify?

Yes, we integrate:

  • Email marketing: Klaviyo, Mailchimp, Omnisend.
  • Advertising: Google Ads, Facebook Ads, TikTok Ads, Pinterest Ads.
  • Analytics: GA4, Facebook Pixel, TikTok Pixel, Hotjar.

Can You Build a Turnkey Shopify Store?

Yes. Our 'Shopify Turnkey' package includes:

  • niche analysis,
  • theme selection,
  • design and customization,
  • product setup,
  • SEO optimization,
  • payment gateway integration,
  • testing and launch.

You’ll get a fully ready online store that you can start using right away.

Why Should You Choose Our Company?

  • Over 2 years of experience in Shopify development.
  • 40+ completed projects across various niches (fashion, beauty, tech, furniture, digital products).
  • A team of designers, developers, marketers, and SEO specialists.
  • An individual approach — we don’t work by templates, but create solutions tailored to each business.

Can I Run a Dropshipping Business on Shopify?

Yes, Shopify is ideal for dropshipping. The platform integrates with popular supplier services (Oberlo, Spocket, CJdropshipping, DSers, and others), which allow you to:

  • Over 2 years of experience in Shopify development.
  • 40+ completed projects across various niches (fashion, beauty, tech, furniture, digital products).
  • A team of designers, developers, marketers, and SEO specialists.
  • An individual approach — we don’t work by templates, but tailor solutions to each business.

You can launch a business without large upfront inventory investments, and Shopify provides tools for scaling — from marketing integrations to analytics and SEO.

How Does Dropshipping Work in Ukraine?

Dropshipping in Ukraine is a business model that lets you sell products without purchasing them in advance or maintaining a warehouse. The idea is simple: you create an online store, receive orders from customers, and the supplier ships the product directly to the buyer.

Key advantages of this model:

  • Beginner-friendly — no large upfront investment required.
  • Global reach — while based in Ukraine, you can sell to customers in any country.
  • Unlimited earning potential — your profit depends on how effectively you promote your products through advertising and marketing.
  • Simplified logistics — the supplier handles shipping (often from China, Europe, or even Ukrainian warehouses).
This way, you focus less on warehousing and more on sales, advertising, and brand growth.

How to Start a Dropshipping Business?

Starting a dropshipping business is quite simple since it doesn’t require large investments or your own warehouse. The main steps look like this:

  • Choose a niche and products — pick a category you’re interested in that has demand (apparel, accessories, home goods, gadgets, etc.).
  • Find suppliers — you can work with Ukrainian or international providers (e.g., AliExpress, CJdropshipping, Spocket).
  • Create an online store — Shopify is the easiest way to launch, as it offers all the tools for dropshipping and ready-made supplier integrations.
  • Populate the site with products — import supplier products with up-to-date pricing and images.
  • Launch marketing and ads — promote via Facebook Ads, TikTok Ads, Google Shopping, SEO, or marketplaces.
  • Automate processes — set up order processing, inventory sync, and analytics systems.
The advantage of dropshipping is that you can work from anywhere in the world and focus on brand growth, advertising, and sales — while logistics are handled by the supplier.

Which Is Better: Online Store, Catalog, or Landing Page?

The choice of website format depends on your business goals:

  • Online Store — the ideal option if you want to sell products online with payments and orders processed directly on the website. It’s best suited for medium and large projects with multiple categories and a wide range of products.
  • Catalog — perfect for businesses that want to showcase products without accepting online payments. Often used as a showcase for wholesale buyers or businesses where orders are handled through a sales manager.
  • Landing Page — the best choice when you need to promote a single product or a small product line. It loads quickly, has a simple structure, and is focused on a specific action — purchase, registration, or inquiry.

If you’re planning to build a website from scratch and aren’t sure which format fits your goals, we’ll help define them and choose the solution that works most effectively for your business.

Can You Connect Google Analytics and Facebook Pixel?

Yes, we always implement all the necessary analytics and marketing tools during store development. This lets you track user behavior, measure ad performance, and make informed decisions to grow your business.

We set up:

  • Google Analytics 4 (GA4) — to analyze traffic, sources, conversions, and sales.
  • Google Search Console — to monitor indexing and SEO metrics.
  • Facebook Pixel — to track user actions and run effective ads on Facebook and Instagram.
  • TikTok Pixel / Pinterest Tag (as needed) — to optimize ad campaigns on these social platforms.

With these integrations, you get full control over analytics and the ability to scale sales using data.